Shipping & Returns

Shipping Policy

 

Thank you for visiting and shopping at qurnt.com. Included are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout

 

Delivery delays can occasionally occur.

 

Damages

 

qurnt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim. Returns Policy

 

Returns Policy

 

Our Returns Policy provides detailed information about procedures for returning your order.

Refund Policy

You may request a refund of any amounts charged by contacting customer service at support@qurnt.com. If for any reason you are not completely satisfied with any qurnt products purchased directly from qurnt.com via our website, you may request a refund within 30 days from the date of purchase for a full refund or exchange. Refunds and exchanges will be made to the credit card with which the product was purchased. You will need the following to make your request for refund:

  • Proof of Purchase
  • Unused portion of the product or empty product containers

Your refund includes only the cost of the product. It does not include the costs of shipping. Before any product is returned to qurnt, the customer must contact customer support to obtain a Return Merchandise Authorization (“RMA”) number. Any packaged received without this information on the outside of the box may be refused, and may result in a refund not issuing.